Friendly
My finger had swelled up and my wedding ring was very painfully cutting in.They removed it for free and were very helpful.
Took in a watch for advice to be repaired as it was losing about 5 minutes a day. lady took watch out the back and reappeared with my watch advising a service was needed @ 90! i looked at my watch and it was not working. The lady advised to get it working i would need to get it serviced! Place is a joke! don't have a clue!!!! Had a partly working watch, left with a broken watch!
I can confirm that they are great... Always helping advise on any requests
I sent my mothers engagement ring it to have the shank filled and asked for it to be checked over. Within weeks of getting it back the centre stone fell out. I took it back and they repaired it and replaced the stone. That to fell out a few months later so I took the ring back with the stone which had luckily landed in my lap and was charged for the repair Not as much as they originally wanted to charge admittedly and I was told I shouldn't wear it! I only do office work so it's not getting abused. Now the stone has come our again and one claw has gone. When I took it in I was quoted at least four times what the ring is worth to have it repaired. I said I wasn't happy and I was told "that's what you expect from a 50 year old ring" Considering up till the point it went to them it had never lost a stone and my own engagement ring is Victorian and has never had work done and has all its stones I am very upset and angry. I now have a wrecked ring and can't afford to have it repaired. I wouldn't go there for anything after this. I wouldn't give them any stars but you can't post a comment without!
Hemstocks Ltd is a UK Jewelry Store based in Wymondham, East of England. Hemstocks Ltd is located at 37 Market St, Wymondham NR18 0AJ, UK.
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